Reputation Management
We’ll Help You Grow Your Business with online reputation management.
Your customers are talking about you online, whether you have a large or small business. The possible impact of those online conversations and reviews cannot be ignored. The viral nature of today’s information can create or destroy reputations in a few minutes.
Your online reputation (reviews) reflects your overall brand and business health. That’s why Online Reputation Management (ORM) is so critical.
ORM enables businesses to leverage consumer-brand interaction data to improve reputation and customer experience.
Why should you care about online reputation?
Reviews are a big deal if you own a business. But no matter your industry, reviews are the bread and butter for attracting new clientele.
Customers and clients are now self-directed, highly informed, and comfortable making rapid decisions based on online reviews. And one of the most valued sources of information is user-online reviews — what others say about you in reviews and on social media, and how they rate you online. If prospects don’t like what they see, they’ll move on.
Here are four ways that Quick Web Designs helps you succeed with online reviews.
1. We monitor Online Reviews in Real-Time
A primary reason businesses don’t effectively manage reviews is that they don’t realize they are happening. Most business owners are far too busy to keep tabs on all the various review sites. We monitor review sites, alert you via e-mail when a review is left for your business, and provide a link to respond.
2. Get more reviews on Autopilot. We install systems to automate your review request
Let’s face it, most businesses do good work and provide excellent services; otherwise, they’d be out of business. The problem is that most happy customers don’t go out of their way to talk about good experiences online. As a result, your prospects only hear from the customers who have had negative experiences, which we all know is only a small percentage of the customers you serve. The best defense against this is a good offense. We have the answer.
3. Stop negative ads before they happen
Just like with big brands like Chevy and Ford, our review process filters people who had a negative experience so that you can handle it before they leave a negative review online. This feature is a great tool to gain valuable feedback from customers and resolve issues impacting others.
Our Reputation Management Service sends positive reviews to the shortlist of review sites below. We also monitor these review sites for new reviews.
4. Turn Positive Reviews into MORE Business
Now that you have done a fantastic job creating stellar reviews, it’s time to advertise them and attract more clients and customers. We will add a reviews page to your site that pulls in all four and 5-star reviews. This reviews page is the type of social proof that builds reputation!
Turn positive reviews into more business. What does this mean for you?
87% of people trust reviews online just as much as from a family member or friend.
Negative experiences are trapped before they get to a review site. What does this mean for you?
You take control of your reputation.
Customers can easily access all the review sites you want them too. What does this mean for you?
You can focus your star power on the communities that matter to your business, and industry.
Contact us today for a free consultation with a web strategist.
Want more insights on how to grow your business with the only platform and service that brings together reputation management and helps you to take command of your customer review experience?
Request a Free Proposal
Internet Marketing Services
Start your Reputation Management project today!
Request a Free Online Consultation using our contact form or call us today at 919-285-1592
Our reputation management agency has been serving companies for over 20 years, allowing us to provide exceptional services with localized expertise. Partner with a team that you can count on to grow your business.
